Local Computer Repair

For our more local customers, we offer a local repair service. We come to visit you in your home or office and the majority of the time, we can repair your computers on-site. If your device requires more time and we have to take it away with us, we will provide you with a realistic timescale for repair and won't charge you a pennny until the repair is complete. We will never charge you more than our original quotation .

Unlike many of our competitors, we do not charge a diagnostic fee, and we do not charge you until the device is fully functional. All of our repairs come with a 3 month guarantee, and hardware comes with a 12 month guarantee.

This is a list of some of the most common repairs we carry out:

  • Computer Service to resolve:
    • Starting and running slowly
    • Freezing and Crashing
    • Virus, Malware & Spyware Infestation
    • Any neccessary security patches and updates installed
    • Security & Safety Review
  • Software Installation & Configuration
  • Hardware Installation/Upgrade
  • Operating System Installation/Upgrade
  • Slow Internet Connections Repaired
  • Email Account Setup
  • Anti Virus Installation
  • Data Recovery - Important Files and Photos Recovered from all media types

To arrange for an engineer to visit your home or office, please contact us by emailing support@prometheuscomputing.co.uk or by ringing 07874 955716.

We currently provide this service to people living in within approximately 15 miles from Newport.